Terms of service

**Welcome to Kiki Living – where fabulous meets functional!**

Hey, gorgeous! By shopping with us at Kiki Living (“Kiki Living" and/or “Website”), you’re agreeing to play by the rules below. We promise to keep things cute and fair while making sure you have the most fabulous shopping experience possible. Read on for all the deets. Don’t worry, it’s not as scary as it sounds.

1. General Information

Kiki Living is your online playground for all things chic and unique. We work with a diverse range of fabulous suppliers to bring you an eclectic mix of goodies.
We reserve the right to update these terms whenever we need to keep things fresh, so check back often to stay in the loop.

2. Products and Availability

Every product on our Website is hand-picked with love (and a whole lot of taste). However, availability may change because, well, life happens.
If something sells out faster than tickets to a Kylie concert, don’t worry—we’ll always try to restock or offer something equally fabulous.

3. Delivery of Orders

Your package is our priority! But here’s the tea: sometimes your order might arrive in separate parcels if your fabulous finds come from different suppliers. It’s like getting two surprises instead of one!
We’re committed to ensuring all your goodies are delivered in style and on time. Estimated delivery times will be as accurate as our eyeliner on a good day.

4. Returns and Refunds

Changed your mind? It happens to the best of us. You can return eligible items in their original condition within 14 days of receiving the goods. If you've ordered multiple items and they arrive seperately, the 14 days starts from when you receive the last item. You will be responsible for the costs to return the item.
Once your return is received and approved by the supplier, we’ll process your refund faster than a queen can do a death drop.
Not all items are returnable—custom-made and perishable products might be sticking around for the long haul, so check the product page before committing to forever.
If an item is faulty, damaged, or misdescribed, then it is our bad and we will arrange for the return shipping.
Please contact us on hello@kikiliving for all enquiries regarding returning items.

5. Payment Terms

Prices include all taxes and delivery, so no hidden fees here, honey. The price you see is the price you pay (unless we’re running a cheeky promo, of course).
Payment options will be served to you on a platter at checkout. Place your order, pay up, and let the magic happen.

6. Disclaimer of Liability

We do our best to ensure that all product descriptions and images are as accurate as RuPaul’s makeup. However, small variations may occur because life isn’t always filtered.
Kiki Living will not be held responsible for any indirect, incidental, or consequential damages. Basically, if it’s not our fault, don’t come for us.

7. Privacy and Security

Your personal info is sacred, darling, and we treat it as such. Our Privacy Policy has all the juicy details. By shopping with us, you’re giving us the go-ahead to process your data responsibly.

8. Intellectual Property

The content on our Website—logos, designs, sass, and all—is owned by Kiki Living or its fabulous licensors. Don’t try to snatch our wig by using it without permission, m’kay?

9. Governing Law and Disputes

These Terms and Conditions are governed by the laws of England and Wales.
Any drama that needs sorting will go through English and Welsh courts, unless mandatory provisions of the law in Scotland or Northern Ireland apply. Play nice, and we won’t have to go there.

10. Updates to These Terms

We keep things fresh and fabulous, which means we may tweak these terms occasionally. Keep an eye on this page to stay in the know.

Contact Us
Got questions? Need some shopping advice? Slide into our DMs—or better yet, visit our contact page on the Website, or email us at hello@kikiliving.com.

By shopping with us, you’re confirming you’ve read and agreed to these terms. Now go ahead and slay that checkout button. Happy shopping, queen!